How to verify a candidate's degree through the National Student Clearinghouse or the registrar, step by step
On this page
- What do you need before you order a degree verification?
- How do you order a verification from the Clearinghouse?
- What does each result status mean?
- What does a confirmed degree verification show?
- What if the school doesn't use the Clearinghouse?
- Can the candidate verify the degree for you?
- Can a staffing agency share the result with its client?
- What do you do if the degree doesn't verify?
- What does each route cost, and how long does it take?
- Questions people ask
To verify a candidate's degree, collect their signed consent and, as the employer, a stand-alone disclosure and written authorization, then order a degree verification from the National Student Clearinghouse, or ask the registrar directly if the school does not take part. As of November 2026, a Clearinghouse degree verification costs $19.95 plus any school surcharge per confirmed result, needs the candidate's name, date of birth and school, and usually returns immediately; if it does not, the request goes to the school for research. A confirmed result always shows the school, the degree title, the award date and the name on the degree. A diploma image, a LinkedIn profile or a certificate the candidate ordered for themselves is not verification.
This page is the procedure. For what FERPA lets a school share, diploma mills, foreign degrees and how to judge a mismatch, see how to verify education credentials; to check that the school counts, see how to verify college accreditation for hiring.
Not legal advice. This summarizes the National Student Clearinghouse's published prices, help articles and Verification Services Terms and Conditions, read on November 9, 2026. FCRA, state background check and FERPA questions about your own process belong with counsel.
What do you need before you order a degree verification?
- The candidate's details: full name as it was while enrolled (and any other names), date of birth, the school and campus, the degree, the major and the year. The Clearinghouse's ordering page asks for "name, date of birth, and school attended" and payment.
- A reason the Clearinghouse accepts. Its consent article says you can submit a request only for someone who "has applied for employment with the organization you represent," and its FAQ says media and private investigators are not permissible requestors.
- Signed consent. The Clearinghouse's FERPA consent article says consent "is always required if you submit a Social Security number," and may be required if the person "has placed a block on their directory information" or the school requires it for all verifications. A valid consent is signed and dated, names the records, states the purpose and identifies who receives them (34 CFR 99.30).
- The FCRA steps. The Clearinghouse's Verification Services Terms make an employer certify that, before ordering for employment purposes, it gave the candidate "a clear and conspicuous disclosure, in a document consisting solely of the disclosure," and received written authorization. Our FCRA background check process page covers both documents.
A consent paragraph to adapt with counsel (an example, not a form any school has approved):
Education verification consent
I authorize [School name] and its agent, the National Student
Clearinghouse, to release to [Employer name] my degree(s), major(s),
award date(s) and dates of attendance, for the purpose of verifying
my education in connection with my application for employment.
Names used while enrolled: ____________________
Date of birth: ____________
Signature: ____________________ Date: ____________
How do you order a verification from the Clearinghouse?
- Check that the school participates. The Clearinghouse's verification FAQ points to downloadable participating-school lists for degrees and enrollment. If the school is missing, go to the registrar (below).
- Register your organization. The ordering page lists the business steps: "Register your organization," "Complete organization verification," "Receive approval," "Submit requests online." Do this before you need a result on a deadline.
- Choose the verification type (degrees and attendance) and fill in the student information; required fields are marked with an asterisk. You can add another verification for the same person, for example a second degree.
- Pay and accept the terms. Accounts without a signed agreement pay by card; the checkbox accepts the Terms and Conditions, including the FCRA certifications.
- Open the result and download the PDF certificate for the file.
What does each result status mean?
The statuses are quoted from the Clearinghouse's results article, as of November 2026.
| Status | What the Clearinghouse says | What to do |
|---|---|---|
| Confirmed | "Your verification is complete, and the results are available." | Compare the degree, award date and name with the candidate's claim, and save the certificate |
| Pending School Research | "Your verification request has been sent to the school for additional research." | Wait for the email; give the candidate's other names or approximate dates if asked |
| Student Consent Needed | "Consent is required from the individual before your verification request can be completed." | Send the signed consent: the consent article says that if it is not received within two business days, the request "will be closed without verification" |
| Unable to Respond | "Your verification request is unable to be confirmed using the information provided." | Check the details with the candidate, then contact the registrar |
| Canceled | "Your verification request was canceled." | Reorder if you still need it |
The FAQ lists why a result may not be instant: the degree is "not yet conferred or may predate the school's electronic records," the details were wrong, "or the applicant may have falsified his or her credentials." Only the last of those is a problem, so treat a non-instant result as a question, not a finding.
What does a confirmed degree verification show?
The FAQ says a degree verification "always include[s] the following: awarding school name, degree title, award date, and the graduating student's name as it appears on the degree," and may add majors, minors, honors and some dates of attendance. Three limits to know, from the Clearinghouse's education data FAQ:
- Many schools keep only the month and year of the award, especially for older degrees; that is "complete information."
- "Schools do not provide GPAs to the Clearinghouse." If grades matter, ask the candidate to have an official transcript sent to you directly.
- If an expected degree is missing, you can reorder with degree-level filtering or submit a dispute for the Clearinghouse to research with the school.
The Clearinghouse describes itself as a primary source for degree data because it acts as the participating schools' authorized agent, and it never sends copies of diplomas.
What if the school doesn't use the Clearinghouse?
Contact the registrar's office, using contact details you find on the school's official website, never ones the candidate supplies. A request you can copy:
Subject: Degree verification request – [candidate full name], DOB [date]
Hello,
[Employer] is verifying the education of a job applicant who has
given written consent (attached). Could you please confirm:
- Degree awarded and date conferred
- Major(s)
- Name on the record (they may have been enrolled as [other name])
They report: [degree], [major], conferred [month/year].
If you verify only through a third party, please tell us which one.
Thank you,
[Name, title, organization, phone]
Some registrars send all employers to the Clearinghouse, and closed schools' records may sit with a state agency; the education credentials guide covers both cases. Record who confirmed what, and when.
Can the candidate verify the degree for you?
Not with a Clearinghouse certificate. The ordering page says "Self-verification certificates may not be shared with third parties," and the Terms list a student requesting their own record as a separate kind of requestor (a "Self-Verifier"). What a candidate can do is ask the school to send an official transcript straight to you. A PDF the candidate forwards is a copy, not an official record.
Can a staffing agency share the result with its client?
Read the Terms first. Except for self-verifiers, a requestor agrees not to "release, transfer, distribute, share or re-disclose" Clearinghouse information except to "the individual or entity on whose behalf the Requestor is acting" or the student. A requestor that obtains a certificate on behalf of another entity is treated as a "Reseller" and may release it only to an end user with a permissible purpose under the FCRA, after the disclosure and authorization steps. If you are not set up that way, write in the submittal what you verified, how and when, for example "Bachelor's degree confirmed through the National Student Clearinghouse on [date]," and let the client run its own check if it needs the certificate.
What do you do if the degree doesn't verify?
- Rule out the ordinary causes: a different name, a later conferral date, a campus that reports under its parent school.
- Ask the candidate, factually, and give them a few working days to explain or have the school confirm.
- Before you decide against them because of the certificate, the Terms require giving the candidate "a copy of the Certificate" and "A Summary of Your Rights Under the Fair Credit Reporting Act," then, after the waiting period, the adverse action notice.
- Judge materiality, then record what you checked, found and decided. See how to handle a candidate who lies if it was a fabrication.
What does each route cost, and how long does it take?
| Route | Published cost | Timing | Consent and conditions |
|---|---|---|---|
| Clearinghouse degree or attendance | $19.95 per confirmed verification, plus any school surcharge | Immediate if found; otherwise school research, emailed | Written consent; FCRA certification for employment |
| Clearinghouse high school diploma | $19.95, plus any school surcharge | Immediate for participating schools | Signed consent uploaded; the person must be at least 18; returns the award year only |
| Clearinghouse current enrollment | $4.95 per confirmed verification | Immediate if found | For "currently enrolled" or "graduating in May" claims |
| Registrar, directly | Set by each school | Varies | The school's own consent rules |
| Foreign degree evaluation | Set by the evaluation service; the Education Department notes evaluations "are not free" | Varies | See the accreditation guide above |
Prices from the Clearinghouse's ordering page and conditions from its consent article and Terms, as of November 2026; foreign evaluations from the Education Department's recognition of foreign qualifications page. Education is one line of a wider check: the candidate identity verification checklist and how to verify employment history cover the rest.
Questions people ask
How much does it cost to verify a degree through the National Student Clearinghouse?
As of November 2026, the Clearinghouse charges $19.95 per confirmed degree verification, plus any school surcharge shown while ordering, and $19.95 for a high school diploma verification; enrollment verifications are $4.95. Businesses register and are approved before ordering, and the Clearinghouse offers volume discounts.
How long does a degree verification take?
Usually seconds. The Clearinghouse says results for most verifications are available immediately when a participating school has the record. If not, the request is sent to the school for research and the result arrives by email; the Clearinghouse says schools prioritize its requests but publishes no fixed research time.
Do I need the candidate's consent to verify a degree?
Get written consent every time. The Clearinghouse requires signed, dated consent if you submit a Social Security number, if the candidate has blocked their directory information, or if the school requires it, and its terms make an employer certify that it gave a stand-alone written disclosure and received written authorization before ordering for employment purposes.
Can a candidate send me their own Clearinghouse degree verification?
Not for hiring. The Clearinghouse says self-verification certificates may not be shared with third parties; candidates can order their own record for personal reference at a reduced rate. An employer should order its own verification, or ask the school to send an official transcript directly.
What does Unable to Respond mean on a degree verification?
It means the Clearinghouse could not confirm the request with the information provided. The Clearinghouse lists causes such as a degree not yet conferred, a record older than the school's electronic files, incorrect details, or falsified credentials. Check the name, dates and school with the candidate and then the registrar before drawing any conclusion.